Terms and Conditions
By placing an order with Satvik Foods LLC, you agree to the following Terms & Conditions. These terms apply exclusively to mango orders delivered within the DFW (Dallas–Fort Worth) Metropolitan Area.
1. Service Area
- We currently only serve customers within the DFW Metropolitan Area.
- Orders placed from outside this area will be canceled and refunded.
2. Home Delivery
- We offer direct home delivery within our service area.
- Delivery is typically completed within 1–2 business days after your order is confirmed.
- You will receive a confirmation text/call with your delivery window.
3. Product Nature & Availability
- Mangoes are seasonal and perishable.
- Natural variations in size, shape, ripeness, and color may occur.
- Product images on the site are for reference only.
- Orders are fulfilled based on availability and may be adjusted or canceled due to seasonal supply or weather conditions.
4. Pricing & Payment
- All prices are listed in U.S. Dollars (USD).
- Prices are subject to change without prior notice.
- Full payment is required at the time of order.
- We use secure third-party payment processors and do not store any payment details.
5. Limitation of Liability
Satvik Foods LLC is not responsible for delivery delays caused by weather, traffic, or other unforeseen issues. We are not liable for indirect or consequential damages related to your order.
6. Intellectual Property
All content, branding, and images on our website are the exclusive property of Satvik Foods LLC and may not be reused without written permission.
7. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, USA.
Return and Refund Policy
Return & Refund Policy for Mangoes
Effective Date: 30 March 2025
Satvik Foods LLC
Website: Satvikfoods.online
At Satvik Foods LLC, we take great care in sourcing and shipping fresh, premium-quality mangoes. As mangoes are a perishable and seasonal fruit, we follow a strict no-return policy. However, we are committed to ensuring a great experience for our customers and are happy to address any genuine concerns.
1. No Returns on Mangoes
All mango orders are final. We do not accept returns or exchanges due to the delicate and perishable nature of the fruit.
2. Natural Black Spots & Variations
Mangoes are a natural product and may sometimes have black spots, blemishes, or variations in size, color, and ripeness. These are common and do not affect the taste or quality of the fruit.
Such natural imperfections are not considered defects and are not eligible for refunds or replacements.
3. Damaged or Spoiled Orders
If your mangoes arrive severely damaged or spoiled, please contact us within 24 hours of receiving your order. Be sure to include:
- Your order number
- A brief explanation of the issue
- Clear Photos showing the affected mangoes and the packaging
We will evaluate your claim and may offer a replacement or partial refund at our discretion.
4. Late Claims
Claims made after 24 hours of delivery will not be eligible for refunds or replacements.
5. Refund Processing
If a refund is approved, it will be processed to your original payment method within 5–7 business days. You will be notified by email once it has been issued
Contact Us
Better yet, see us in person!
We love our customers, so feel free to visit during normal business hours.
Copyright © 2025 SATVIK FOODS - All Rights Reserved.
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Preorders Now Open! 🥭
Dear Customers,
We are now accepting preorders for the upcoming mango season! 🌞
🚚 Deliveries will begin on April 20th across the DFW Metropolitan Area.
🍋 Prebook now to reserve your share of fresh, juicy mangoes – limited stock available for the first batch!
Thank you for your continued love and support!
— Satvik Foods LLC